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FAQ

  • Written by dora
  • Category: DTS Broadcast
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FREQUENTLY ASKED QUESTIONS

Table of Contents

  1. Trade your old processor with a brand new
  2. Lowest prices guaranteed
  3. Currency rules/Payments
  4. International customers
  5. International Warranty issues
  6. Repair issues

  

  1. Trade Your old unit with a brand new

Q. How do I trade my old processor?

 A. If you have one or more old audio processors we can buy them and give you a band new Omnia or Orban.

*The old (used) unit must be one of the above brands:

Omnia (any model)

Orban (any digital model)

 Please provide to us all the necessary information like:

Manufactory, model, serial #, place and date of purchase, place that the unit is installed and digital photos. Please also describe the condition of the unit (heavy used, not working, full of scratches)

 

Q. My old unit is others manufacturer than Omnia or Orban.

 A. Please add a request and describes all details like, Manufacture, Model place of purchase and place that the unit is installed. Describe also the condition (used, heavy used, not working etc) and please provide digital photos.

 

  1. Lowest prices guaranteed

Q. How I can secure that I will buy in the lowest price?

A. Give as a signed (signature is required) quotation with a lower price than our list price and we will give you the same price.

 *The quotation must be printed with the logo of the company (dealer or big supplier) and must be signed from the person who speaks for the company. Quotation from no serious sources will not be accepted.

 **Please calculate carefully the prices:

 Think about Exchange rates

Think about the customs clearance charges

All products are imported and are in stock in Europe. This means that all are passes EU customs clearance procedure. Those charges and taxies are already included at the price we list for each product.

       3. Currency Rules

Q. I am an International buyer, what currency I have to pay?

A. We accept US Dollar, Euro, UK pound.

 

Q. Can i pay with the method of COD (Cash on Documents)?

A. Please be advised that we accept all kind of payments upon request. Please contact us for further details.

 

      4. International Customers

 Q. Aim not from EU and I want to buy. Why I have to pay the EU taxies and customs charges?

 A. YOU DON’T. We can send the unit you have select, direct from the manufacture place to your place (any Country).

 Some times we are trying to reduce tax and customs charges by importing the units to other countries and then we sent them to yours.

    

       5.International Warranty issues

 Q. What are the warranty issues for all the products?

 A. All products New and Used are become with a full warranty of 24 months from the first purchase date.

 

Q. Do the warranty issues comes from the manufactures or DTS Broadcast?

 A. DTS Broadcast have contracts with all manufactures of the products listed on our web site that include 2 years full warranty. 

 DTS Broadcast is responsible for the warranty handling.

 

      6. Repair Issues

 Q. What I have to do when the unit I have buy from DTS Broadcast fails?

 A. The procedure is very fast and easy. You have to contact DTS Broadcast support via email,  This email address is being protected from spambots. You need JavaScript enabled to view it., phone call, fax. Please send as the above details:

Model, Serial #, describes the problem.

 

Q. Where I have to send the failed unit?

 A. Send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. DTS Broadcast support team will sent you a Return Authoriesation number RA # and details where the unit must be sent. Keep this RA number you will use it like a case number.

Terms & Conditions

  • Written by dora
  • Category: DTS Broadcast
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Welcome to our Website. The following Terms and Conditions must be accepted by you in order to purchase any product from us. Your acceptance is our agreement for the purchase. If you do not agree to these terms, please do not use this Site

The below Terms and Conditions may change at any time without prior notice. For this reason, we encourage you to review these whenever you purchase products from us.

The prices displayed on www.dtsbroadcast.com are quoted in U.S. Dollars. All prices are subject to change.

All returns are subject to DTS Broadcast’s Return Policy.

The full and prompt payment of the invoices must be paid prior to shipment of the product or as stated on the invoice, including all freight charges. In the event of an invoice is not paid as agreed, the Buyer agrees that the Seller, DTS Broadcast, retains title and right of possession of the goods.

The manufacturers' warranties apply and commence on the invoice date.

WARRANTIES
All pre-built products come with 2 years limited warranty unless otherwise specified.
The manufacturers' warranties apply and commence on the invoice date. Contact us if you require further details.

FAULTY ITEMS
All products are extensively tested prior to shipment, however if you do receive a product that develops a fault we will replace the item or arrange a refund where necessary. 

 

REFUNDS AND RETURN/REPLACEMENT POLICY
Please take care when ordering your goods. Items returned because they were incorrectly ordered will be subject to a 15% restocking fee.

If you need to return an item to us please first send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. with information about your product, your purchase (order number, invoice number) and your reason for wanting to return the product. We will reply with full instructions on how to return the goods.
Shipping costs are not usually refunded.

REPAIRS POLICY
If you have Broadcast Warehouse product that is out of warranty or a non-warranty item that no longer works we may be able to repair it for you.
Please contact us at:
This email address is being protected from spambots. You need JavaScript enabled to view it. with some information on the unit you have, what went wrong and what is not working and we will get back to you with instructions for dealing with your repair.

DTS Broadcast - Services

  • Written by Super User
  • Category: DTS Broadcast
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:: Broadcast System Integrations
:: Customized Microwave Solutions
:: Trade your old Audio Processors FM or AM equipment for a new cutting edge model.

Mobile Network Solution

mobilenetworksolution

The DTS radio system will serve well as an integral part of any mobile transmission network. In accordance with network topology requirements, any capacity can be chosen, from 2xE1 to 63xE1 in combination with Ethernet up to 150Mbps; for Gigabit Ethernet the capacity can be aggregated up to 900Mbps into single port. If the operator is providing services apart from the core activity mobile voice (for example ISP or other data services) the capability of DTS radio system to deliver data interfaces would be most welcome, leading to a simpler, logically built network, and saving a significant part of the total system costs. DTS Broadcast recognizes the global trend in mobile networks to migrate to Ethernet based networks for 3G, 4G, WiMax, LTE connectivity while keeping connectivity for existing interfaces (V.35, E1, STM-1 and others).

Fixed network solution

fixednetworksolution

There are many good uses for microwave radio in any fixed network for both
data and voice service access. The most typical applications are:
connection of local exchanges to the network with appropriate capacity radio, from 2xE1 to 63xE1 or 2-8Mbps V.35 interfaces are available, or STM-1 interface; Provision of high speed data connection to xDSL concentrators where no fiber is available. 4-100 Mbps Fast Ethernet, or up to 900Mbits Gigabit Ethernet into single port; for connections of large/demanding customers where an existing cable network is not available, a combined solution consisting of a mix of data and voice interfaces is typically a cost-saving and preferable option; temporary installations during the cable network build-out phase; Connection of office buildings to the network allows economic delivery of services for numerous customers in a single building.

ISP Network Solution

ispnetworksolution

DTS Broadcast radio equipment will find a place in any ISP network for small to medium capacity applications (4 to 34 Mbps FDX) and also for high speed networks with 100 Mbps Fast Ethernet or Gigabit Ethernet capacities. It will provide the tools to build small backbone connections between POPs of ISP, to wireless access base stations, to xDSL concentrator locations, etc. DTS Broadcast’s radios will connect the most demanding, serious single customers to your network as well as office buildings, industrial parks, etc. ISP users especially will benefit from DTS Broadcast’s unique features such as: •CFSLIP Series designed for 100Mbit Ethernet networks; •CFQSL Series for Gigabit Ethernet connectivity and a combination of E1 or STM-1 interfaces; •quick delivery time; •quick installation and transfer to different locations.

Municipal network solution

muncipalnetworksolution

No modern hospital is imaginable without computerized and digital medical equipment. Often patient data is also kept in digital form as database for safe and convenient access. The importance of voice communications is literally a question of life and death, so every one of us is interested in good communications infrastructure for the medical institutions that care for us. DTS radio systems will serve as building blocks for modern networks in healthcare institutions like hospitals and laboratories for data services between LANs and PBXes providing voice services.

Oil & Gas Network Solution

oilandgasnetworksolution

DTS Broadcast fulfills special requirements for oil and gas industrial networks, which includes specific network setup like full outdoor equipment, repeater sites, and also full indoor solutions. At the oil fields it is required to keep all electrical equipment isolated for security reason – here full indoor solution fits perfectly. On the other hand – for network along pipeline it is much preferred to use full outdoor solution, since it is very cost effective to avoid extra building just for a network repeater site.

Enterprise network solution

enterprisenetworksolution

Modern corporate users of telecommunications services are experiencing the biggest-ever need for corporate networks, due to the rapidly spreading use if IT applications and the increasing role of these applications in the everyday business of companies. DTS Broadcast’s microwave radio systems make it easy and convenient to build great corporate networks for both data and voice, providing excellent connections between separated corporate LANs and PABXes to connect corporate divisions like offices, production plants, warehouses, ports and so on.

Video Surveillance

videosurveillance

Border video surveillance solution

With the conversion of video surveillance from analog to digital equipment, it is more and more logical to build a digital network for this application. Modern IP video cameras provide all the features of their analog equivalents, and also allow storage of the video footage digitally on servers. This increases the efficiency of the system through the use of many digital-only features not available for analog systems, since the compactness of compressed video actually decreases the storage costs for kept information. DTS Broadcast equipment will provide Ethernet channels for video networks for the right price, and the equipment will provide E1 channels for associated applications like radar control, PBX use, etc.

Utility Network Solution

utilitynetworksolution

DTS Broadcast microwave radio systems are successfully used in the networks of utility companies in the electric, oil/gas and other sectors. Available capacity options (4-622 Mbps) in conjunction with multiple types of interfaces (Fast Ethernet, Gigabit, V.35 and E1, STM-1) provide these companies with data and voice services for: general use internal corporate data networks; data networks for controlling production equipment; private voice network linking PABXes.

Healthcare private network

healthcareprivatenetwork

No modern hospital is imaginable without computerized and digital medical equipment. Often patient data is also kept in digital form as database for safe and convenient access. The importance of voice communications is literally a question of life and death, so every one of us is interested in good communications infrastructure for the medical institutions that care for us. CFMSL series radio systems will serve as building blocks for modern networks in healthcare institutions like hospitals and laboratories for data services between LANs and PBXes providing voice services. The equipment will guarantee constant quality data channels of up to 100 Mbps Full Duplex for Ethernet (or up to 622 Mbits Gigabit Ethernet) connections and up to 63 E1 channels for PBX connectivity or other general telecommunications use.

Privacy & Cookies

  • Written by dora
  • Category: DTS Broadcast
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Information DTS BROADCAST Collects Online:


dtsbroadcast.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells dtsbroadcast.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at dtsbroadcast.com and improve upon that experience by recognizing and delivering more of the features our visitors prefer. Of course by By visiting our web-site, you are under no obligation to provide any personal information to DTS Broadcast. However the information we collect from customers helps us personalize and continually improve your DTS Broadcast.com experience.

DTS Broadcast may ask to receive and store certain types of information whenever you interact with us. For example, we obtain certain types of information when your Web browser accesses DTS Broadcast.com.

dtsbroadcast.com may ask you to provide personal information when you contact dtsbroadcast.com. Categories of information collected include name, e-mail address, telephone number and messages.

Using Personal Information We Collect Online:


dtsbroadcast.com uses the personal information we collect from you to respond to your inquiries.

Information We Share With Third Parties: 
Third parties provide aggregate, comparative information on the performance of our site to us and a select group.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.

Cookies: dtsbroadcast.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within dtsbroadcast.com.

Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.

Links To Other Web Sites And Services: 


For your convenience, our Web site may contain links to other sites. Links that appear on dtsbroadcast.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. DTS Broadcast is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

Updates To Privacy Statement: 


DTS Broadcast reserves the right to change their Privacy Policies without notice. Please check this page periodically for updates.

Questions Or Concerns: 


If you have questions or concerns with respect to our Privacy Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

About Us

  • Written by Super User
  • Category: DTS Broadcast
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DTS is a producer and distributor of digital microwave data transmission equipment and a well-known provider of customized broadcast system integrations. Among other things DTS provides wireless backhaul solutions for digital voice and data transmission to mobile and fixed network operators, data service providers, governments and private companies.

DTS also provides an important part of the telecommunications infrastructure to customers in 98 countries worldwide. BSNL, MTNL (India), PTCL (Pakistan), Vimpelcom, Tele2, Golden Telecom (Russia), Intertelecom (Ukraine), Impsat (Latin America) are among the telecom providers who have integrated DTS’s highly-reliable wireless backhaul solutions in their networks. DTS Broadcast attributes their success to three key factors: a distinctive approach to research and development, flexibility in customizing orders, and the ability to deliver high-value solutions at attractive prices.

To strengthen its portfolio available products DTS established a joint company. This division contributed research and development resources to its SDH product line, enabling the company to deliver high-value solutions to customers at compelling prices. During the financial years 2008 and 2009, DTS penetrated 11 new markets, bringing the number of active markets to 79. The Company continues to grow internationally by entering new geographic markets in both developed and developing countries, especially the United States and fast-growing regions of Asia and Africa.

DTS has grown to be a well known and respected member of the radio industry. The Company's determined focus, strong technological resources and quality products allow it to be a front runner in its market segment along with the largest integrated vendors, including Ericsson, Nokia, Siemens Networks, and NEC. The Company ranks among the top independent, non-captive radio link equipment suppliers.

THE FUTURE OF RADIO TECHNOLOGY 

DTS is an innovator in the radio industry. Its efforts are focused on the transition of IP radio into the telecommunications market and to provide broadcast integration services to its clients.

Our unrivaled dedication in the industry is to develop high performance microwave radio equipment for data and voice communication and its delivery to our customers worldwide at a compelling price. This is achieved by bringing together more than 10 years of professional experience, knowledge, state-of-the-art technologies and a solid team to develop cost-efficient quality products.

Our promise is to focus on each and every individual client to ensure their specific needs and demands are completely satisfied and to maximize their competitive strength.